Enable two-step verification for IDrive BMR Web Client

Information covered

Purpose

Enable two-step verification for your IDrive BMR account.

Description

The two-step verification process enhances security and also prevents unauthorized access to your IDrive BMR account. Once two-step verification is enabled, in addition to your password you will need to enter a verification code received on your registered email address, phone number, or Time-based OTP authenticator app, while signing in to your IDrive BMR account.

Enable two-step verification with email or phone number

To enable two-step verification for your IDrive BMR account,

  1. Navigate to www.idrive.com and sign in to your BMR cloud account.
  2. Go to the top-right corner, click the drop-down menu, and select ‘Two-step Verification’.
  3. Click 'Enable'.

  4. Select 'Email Address' or 'Phone Number' as your preferred method of receiving the one-time verification code and click 'Confirm '.



    If you have chosen 'Phone Number', enter the same and click 'Send Code'.  
  5. Enter the verification code, received on your registered email address or phone number and click ‘Verify & Enable’. You can see a notification that two-step verification is successfully enabled.

Steps to sign in after two-step verification is enabled with email or phone number

To sign in after two-step verification is enabled with the email address or phone number,

  1. Navigate to www.idrive.com and enter your username and password. 
  2. Click 'Sign in' and you will be prompted to enter a verification code sent to your registered email address or phone number.
  3. Enter the verification code and click 'Verify'.

Note: If you are unable to receive the SMS containing the OTP, you can choose to receive the verification code via email address. Click 'Receive verification code via email address' on the two-step verification page. A code will be sent to the registered email address. You can use this code to complete the two-step verification process.

Enable two-step verification via Time-based OTP

If you choose Time-based OTP authentication as your preferred method for the two-step verification process, every time you sign in to your IDrive BMR account, you will need to enter the verification code generated by the Time-based OTP authenticator application installed on your mobile device.

Below are the steps to configure two-step verification with the Time-based OTP authenticator app:

  1. Navigate to www.idrive.com and sign in to your BMR cloud account.
  2. Go to the top-right corner, click the drop-down menu, and select ‘Two-step Verification’.
  3. Click 'Enable'.
  4. Select 'Time-based OTP authentication' as your preferred method of receiving the one-time verification code and click 'Confirm'. 
  5. Install and launch any Time-based OTP authenticator application on your mobile. You may choose to scan the QR code displayed on your computer or click 'enter key manually’ and type it manually.


     
    Note:  IDrive BMR supports the following Time-based OTP authenticator apps:
    1) Duo Mobile (Android/iPhone)
    2) Microsoft Authenticator (Android/iPhone/Windows Phone 7)
    3) Okta Verify (Android/iPhone)
    4) Any other authentication app that supports time-based one-time protocol or is compatible with Google Authenticator
  6. Click ’Next’.


     
  7. Copy and save the recovery code or click ‘Download’ and save the code as a .txt file. Click ‘Continue’.
     
    Note: In case you lose your mobile, this code is required to disable two-step verification for your IDrive BMR account with Time-based OTP authentication.


     
  8. Enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Activate'.

Steps to sign in after Time-based OTP is enabled 

Steps to sign in after two-step verification is enabled with Time-based OTP Authenticator,

  1. Go to the sign-in screen, enter your username and password, and click 'Sign in'.
  2. In the next window, enter the one-time code generated by the Time-based OTP Authenticator app on your mobile device.
  3. Enter the OTP and click 'Submit Code'.

Disable two-step verification

To disable two-step authentication for your account,

  1. Navigate to www.idrive.com and sign in with your BMR cloud account credentials.
  2. Go to the top-right corner, click the drop-down menu, and select ‘Two-step Verification’.
  3. Click 'Disable'.